Impact of leader personality traits on employee trust in leaders of non-governmental organizations in Vietnam
Abstract
The study aims to explore the impact of the personality traits of leaders based on the Big five traits model on employee trust. Data were collected through an online survey via email with 212 valid samples. The respondents work at non-governmental organizations located in Hanoi, Vietnam. The study uses quantitative methods with regression analysis techniques to test hypotheses. The results show that agreeableness, conscientiousness, extraversion, openness to experience have a positive impact on employee trust, in which conscientiousness has a significant influence on employee trust. In addition, neuroticism has a negative impact on employee trust. The findings not only contribute theoretically, but also provide practical implications to improve the traits of leaders in non-governmental organizations, and recommend policies to promote a trustworthy leadership environment to strengthen employee trust.